Contact information

CONTACT INFORMATION

Last Updated: June 2026

Thank you for visiting FauxBloom.store.

At FauxBloom, we are committed to providing exceptional customer service and ensuring every customer enjoys a seamless shopping experience. If you have any questions regarding our products, orders, shipping, returns, or general inquiries, our support team is ready to assist you.

Customer Support

Email:
support@fauxbloom.store

Phone:
(250) 723-2292

Business Address:
FauxBloom
6800 Desmond Rd
Port Alberni, BC V9Y 8T5
Canada

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (PST)

Saturday – Sunday
Closed

Response Time

We strive to respond to all customer inquiries within 24–48 business hours.

During holidays, promotional events, or periods of high order volume, response times may be slightly extended.

Order Assistance

For faster support regarding an order, please include:

• Full Name
• Order Number
• Email Address Used During Purchase
• Description of the Issue
• Relevant Photos (if applicable)

Business Inquiries

For partnership opportunities, wholesale inquiries, media requests, or business-related questions, please contact:

support@fauxbloom.store

Website Information

Website:
FauxBloom.store

Established:
2023

Our Commitment

At FauxBloom, we believe beautiful spaces deserve beautiful floral accents. We are dedicated to providing premium artificial flowers, elegant decorative arrangements, and dependable customer support.

Thank you for choosing FauxBloom. We appreciate your trust and look forward to serving you.